If you are using a network drive to save the Word files, Microsoft Word doesn't respond if the network drive is not existing or offline. Then try to open or save the Word document and see if Word is responding now. If your Microsoft Office is MSI-based installed, you'll see the 'Change your installation' window, click Repair > Continue.įollow the on-screen instructions to finish the repair. If your Microsoft Office is installed by click-to-run, you will see the window 'How would you like to repair your Office Programs'. Right-click on Microsoft Word and select Change. On Windows 8, 7, click the Start button and select Control Panel. Select Microsoft Word from the Apps list and select Modify. On Windows 10, right-click the Start button and click Apps and Features. If MS Word is not responding on your Windows 10/8/7 PC when you try to save or open a document, you can start to fix the problem by repairing the Microsoft Word application. Microsoft Word Not Responding When Opening or Saving a Document(Windows) If you can't save or open a Word file because Microsoft Word is not responding on Windows or Mac, here are how to fix it and save the document. The error also happens when you try to open a Word document. One of the most depressing moment is when you click on the Save button to save a Word document you are working on, an error pops up and says: Microsoft Word is not responding.